Hotel management

ECTS: 5

COURSE OBJECTIVES
Getting to know students with the problems associated with the hotel management company

COURSE CONTENT

1. Effect of changes in the environment on the functioning of a modern hotel:
   •  identification of proximal and distal environment of a modern hotel,
   • the impact of environment on business deals,
   • the main trends and tendencies in the hotel industry as a result of changes in the environment.
2. The concept of hotel business:
   • the definitions of the hotel business,
   • objectives, characteristics and functions of the hotel business,
   • classification of business guests,
   • the product business hotel.
3. The components of the contemporary hotel:
   • setting supplies,
   • the reception and lobby,
   • part of the floor,
   • the activities of the service floors,
   • technical meeting hotel facility,
   • the directorate, together with the cells and the supporting functional hotel.
4. The economics of the hotel business:
   • demand and supply of hotel services,
   • income and expenses at the hotel,
   • methods for pricing of hotel services.
5. Selected methods and techniques of modern business hotel:
   • franchising,
   • outsourcing,
   • benchmarking,
   • reengineering,
   • lean management.
6. Operational management in the contemporary hotel:
   • process management in the hotel,
   • the basic operational processes occurring in the hotel,
   • the management of operational activities in the company hotel,
7. Strategic management in the contemporary hotel:
   • the process of strategic management,
   • strategies for development of the business hotel,
   • functional strategies in the hotel,
8. Fundamentals of corporate finance the hotel:
   • financial management of the hotel,
   • the financial information in a company hotel,
   • the basics of financial analysis in the hotel.